Every year summer comes, and with it thousands of unfortunate home owners are burdened with the task of having to upgrade their old and out dated HVAC equipment. This promises good business for the right contractors as long as they provide quality work for their customers. But what makes an installation good, or correct for that matter? As a contractor you have to be on top of your game and self-assured that the work your company does is up to par. Your work needs to be correct, it has to be high quality, you have to stand behind your equipment and make sure your customers have all the options when it comes to efficiency.
The quality of your work starts with you, if you have pride in your work and take everything as serious as it needs to be your employees will carry this pride as well. The installation shows this more than anything else. No customer wants to open the door to new equipment just to see eye soars everywhere, they want to see careful technique, attention to detail, and how proud you are of your work.
How good does Your Work Really Look
It starts with the first things you lay your eyes on, first impression is everything to a customer. If they take a glance at the work done and like what they see there’s no need to dig for issues.
- Refrigerant lines need to be nice and neat, that means properly bent right angles and intact suction line insulation. Hiding your liquid line behind your suction line as well as thermostat wire is a big plus with most people as well.
- Sealing the air handler top to bottom is a must, duct work sealed air tight top to bottom is also very easy to accomplish. Especially if your air handler sits on a platform or deck.
- The Condenser must be parallel to the wall it sits next. That’s a major eye soar in my book, nothing worse than seeing a condenser crooked to the wall.
- Plan for the future, your system needs to be accessible and easy to maintain. Last thing anyone wants to see is their line set or condensation line blocking their filter base, and with how you installed your equipment how easy is it to maintain? If your customer or tech can’t clean and take care of the equipment it will show its age much sooner than it should.
It’s important to pick the right equipment to represent you and your company, but how you stand behind your equipment and work is key. Contractors know worldwide that the brand of equipment falls fair in comparison to your install, and any technician who’s been in the field long enough has seen the cheapest equipment last as long as the most expensive. When choosing your equipment one should only hold a few key facts in their decision.
- What is the warranty for the certain brand
- How easy is it to claim warranty or deal with customer service
- Price compared to quality of all aspects
Beyond these reasons and more like it one should always put their faith in their own installation process. Most problems with equipment can be linked to how it was installed, and with the beginning of thermal expansion valves many learned this the hard way. When your equipment fails your distributor or brand needs to have an effective way of handling their claims process as well. As long as the brand you choose is able to effectively process the claims of the equipment you’ve installed your customer should never have to wait for repairs during crucial times of the year.
Today’s efficiency standards are really raising the bar amongst HVAC contractors worldwide. You as your customer’s contractor, need to be the expert on this subject. You don’t want your competitors offering higher efficient equipment at a better rate, and you don’t want to be the contractor who doesn’t offer higher efficient equipment at all either.
- Educate your customer
No one likes a higher price tag, and the answer will always be no if your customer doesn’t understand why. If you take the time to educate your customer why it’s so important to upgrade efficiency and the long term benefits of it, you will see more and more people choosing your higher efficiency product.
- Show success stories and examples
Nothing looks better than showing what you were able to do with someone else and how pleased they are with the outcome. If you have high efficiency equipment yourself then not only do you have a good success story, you know exactly what it means to live with it.
These are very effective ways to make sure you always have the right Installation. Your proud of your work, you can stand behind your work and equipment, and you can take comfort in knowing that you have given your customer a well-educated choice in grade of efficiency. Not having quality work doesn’t cut it anymore and every contractor who doesn’t value this will not be in business long. As long as these key points are on your mind for every job, you and your company will grow.
About the Author
Sophia is an always energized PR coordinator working for over 5 years in HVAC industry with Parker & Sons, Inc – a Phoenix HVAC company in business since 1974: She understands customer and business needs and is focused on providing only relevant and quality information and advice.
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