We have been using Total Office Manager since 2007. After researching other software, we liked the fact that the software is a complete package. Accounting, dispatching, scheduling, payroll, and much more. We started using the mobile version and it has greatly improved our efficiency and allowed us to go paperless. We have found a few glitches with the program but the support team has always been quick to respond and take care of our issues. We are also impressed with the continuing improvements and additions that are being made. Thanks Aptora for a great program and a great team.

James came and spoke about flat rate pricing and paying everyone based on performance. He had my techs convinced by lunch. I’ve been working on them for years and he did it in a few hours. We are going to be making some changes and look forward to seeing how it all works out.

We are a mid-sized HVAC company in Myrtle Beach. Epting Distributors hosted a seminar for understanding financials. This class was really informative. James made everything easy to understand. My wife and I needed this class twenty years ago. James is a dynamic, full of energy guy. He was always ready with a real-world example and he definitely knew his numbers. He’s been there and done that. You could tell. We would like to see him again.

James, I have to tell you that the technician selling class in Indy was fantastic. We brought three techs to the seminar and they were very impressed. We have been to dozens of seminars and have not been comfortable with the high-pressure approach so many others like to teach. You had a unique perspective on how technicians should approach sales. We would like to know when you will be teaching a class near us in the future. Thank you for coming out.

We attended a seminar with James in Chicago last week. I learned more about pricing in that day than I had learned during twelve years of owning my own business. I wish I had known what I now know the whole time. I can’t wait for the next seminar.

Total Office Manager is by far the most impressive and comprehensive product I have ever used. I am excited about the capabilities it will provide in identifying where we can save money and with the cost tracking functionality. It is all encompassing with many features and capabilities that have been lacking in accounting software. They have kept it simple for those who are not tech savvy, yet it is capable of much more complex activities for the discerning user. I have been exposed to many different accounting software programs in the last twenty years, in both the private sector and public accounting. Total Office Manager’s functionality, reports, and security are truly outstanding.

After using Total Office Manager for over 5 years, the exceptional technical support and robust product validates the quality of my final product to my customers. Aptora mobile has increased our staff’s efficiency 40% in our office and in the field. I would highly recommend Aptora for their great products and exceptional service.

We had a mild summer last year and a/c calls were down about 30%. Despite that, we had a 39% increase in dollar sales and net profit was up 145%. Thanks for all your support.

James, just wanted to let you know how happy I am with all your products. We purchased many products together about a year ago. Flat Rate Software, and several systems that you have created. The last one we just dug into was the performance review system. What an eye opener. I would have never imagined how useful this could be letting three people fill out the review including the person being reviewed.

I have been using the Flat Rate Plus program for about two years. If you ever need a reference feel free to have prospective buyers of the program call me if they’re skeptical. It’s easy to use and I like that I have full control of making changes and new books whenever I need them.

James Leichter changed my husbands way of thinking. Yes for two years I said the same things, but it takes a meeting away from the office and field, and a man. A good man like James with wit and knowledge to present the industry the way it truly is. Thanks to him and your site for a better way of life.

Just a short note to let you know at Mr. HVAC how your products, especially the Flat Rate Pricing book, has helped us in putting our complex industry of work into action. With the many laws regarding taxes in our fine state of Texas, this has helped to make a nightmare of book keeping as easy as one, two, three.

We saw you at the MrHVAC booth one year ago at Comfortech and then another and another. Flat rate was the talk of all the conferences and in all the industry literature. All the successful contractors told us they were using flat rate. Yet, for reasons that sound foolish now, we were resistant to make the change from the way we had always done it. MrHVAC’s Flat Rate Plus software finally got us to take the plunge.

Wanted to drop a line and say how impressed we have been with your software. After I received your initial training course, I have only had one question on how to accomplish something within the Flat Rate Plus program that I was unable to figure out on my own. That is what I love so much about Flat Rate Plus..the software is so user friendly I can navigate easily through the program to accomplish what we want to do.

After owning 4 other systems over the last 17 years, this was by far the easiest and most professional system to use. Your support and the fast that it was so obvious how to use makes my life easier.

After doing my homework and researching all the flat rate pricing companies I could find, it became very clear to me that James and his staff have my best interests in mind. After speaking with James personally, I decided to “go all the way.” I purchased Flat Rate Plus. The decision was easy. MrHVAC has all the tools necessary to smoothly run my company. They truly cover all the bases!

I have 30 years in the plumbing field and in business overall. I have also taught technical classes for over 10 years as well. My wife and I attended one of your seminars. The sad thing is many contractors can’t or won’t grasp on to your message or priorities. I was very impressed with your presentation and wanted to let you know that you are on the right track.

I have been an HVAC contractor for 14 years. I was at a negative $30,000 net profit. Since I went to Flat Rate Plus, I have been profitable. I have experienced a much easier life since then and I am trying to help other HVAC businesses do the same. Thank you.

We have been using Total Office Manager since 2006. We originally switched to a dedicated “service” software program just so we would have places to put our warranty and equipment information. We have found it to be so much more. First, the transition was a piece of cake. Second, the day to day learning was simple as point and fill in the blanks. Third, the support is unmatchable. The reports, the tracking, we love everything about Aptora- Total Office Manager and highly recommend it to everyone who calls us about it.

[We attended] a seminar for understanding financials. The class was really informative. James made everything easy to understand. My wife and I needed this class twenty years ago. James is a dynamic, full of energy guy. He was always ready with a real-world example and he definitely knows his numbers. He’s been there and done that. You could tell.