He is a partial list of articles I have written. I have had many more that were in print only.
HVACR Business Magazine
Tame Chaos with an Operations Manual
An operations manual could easily consist of 2000 pages or more. Creating one might seem like an overwhelming task. It’s not as hard as it might seem.
http://www.hvacrbusiness.com/tame-chaos-operations-manual.html
Supercharge Your Sales Closure Rates
By knowing what motivates people, and what stresses them out, you can improve your ability to hire the right person, supervise your staff, and even improve your sales closure rates.
http://www.hvacrbusiness.com/supercharge-sales-closure-rates.html
The Importance of Employee Retention
Winners tend to want to work with other winners — here’s how to keep them around.
http://www.hvacrbusiness.com/importance-of-employee-retention.html
Use Personality Assessments to Manage Your Business
Personality assessments can help your company improve hiring, placement, and management. By knowing what motivates people, and what stresses them out, you can improve your ability to hire the right person, supervise your staff, and even improve your sales closure rates.
http://www.hvacrbusiness.com/personality-assessments.html
Increase Your Service Technician Revenue
Raising revenue isn’t so much about selling as it is doing what is best for your customer.
http://www.hvacrbusiness.com/increase-service-technician-revenue.html
Establish and Hold True to Your Core Values
Leadership is one of the most important components of a contracting business, setting the tone and culture of an entire organization from the top down.
http://www.hvacrbusiness.com/establish-hold-true-core-values.html
7 Essential Accounting Practices for Your Business
Familiarize yourself with your financial statements and have a good understanding of your company’s accounting.
http://www.hvacrbusiness.com/essential-accounting-practices.html
Generational Leadership
Managers will be more effective leaders once they understand the generational differences in their workforce.
http://www.hvacrbusiness.com/generational-leadership.html
Contractor Magazine
Tune Up Your Service Department for a Profitable Summer
With summer coming, it is important to make sure your company has a few systems and processes in place to get the most out of your service department.
https://www.contractormag.com/best-practices/tune-your-service-department-profitable-summer
Contracting Business Magazine
Pay Smarter, With Performance-Based Compensation
The main idea of implementing PBC is to reward top-performing employees and provide a clear incentive to do more than what is required to simply keep their jobs.
https://www.contractingbusiness.com/residential-hvac/pay-smarter-performance-based-compensation
Tune up your Service Department for a Profitable Summer
With summer coming, it is important to make sure your company has a few systems and processes in place to get the most out of your service department.
Construction Business Owner Magazine
Is Someone Stealing From You?
I am contacted by contractors several times per year who have been ripped off by a former employee. Save yourself from potential catastrophe. Read this article.
https://www.constructionbusinessowner.com/accounting/accounting-finance/someone-stealing-you
Construction Financial Ratios
Use financial ratios and key performance indicators to track progress.
Emerson Electronics Video Series
James Leichter – Essential Bookkeeping – Savvy Accounting Tips to Help You Avoid Fraud
James Leichter – Performance Based – Incenting and Motivating Employee Excellence and Efficiency
James Leichter – Service Agreements – Maintain Profitability and Avoid Service Agreement Pitfalls
James Leichter – Personality Profiling – Approaching Different Personalities in the Workplace & Marketplace
James Leichter – Inventory – Protect Your Business with Accuracy and Tracking
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